SHIPPING & RETURNS

Shipping Policy

Custom orders will be processed within 4 to 6 weeks, unless otherwise informed, following the confirmed deposit payment. Tracking details will be sent to the email address provided when ordering. Please allow 24 hours for tracking information to populate in the carrier's system.

Return & Exchange Policy

Because each order is designed specifically for you, there are no returns, exchanges, or refunds on custom items or gowns. If there is an issue with a garment that has been shipped, the client has 48 hours to contact us via email so the incident will be documented for the client and myself. Arrangements for alterations can be made, if necessary. 

 

*Boutique (ready-to-ship) items are exchange only. Contact via email within 48 hours to address returns.

Follow Us on Social Media!

  • Facebook
  • Pinterest
  • Instagram

nikkiNiCole@nikkiNiColeBookings.com 786.361.7525

Office Hours:

Monday - Friday 10am - 6pm

Saturday 11am - 4pm